index

FAQs

We accept payments exclusively through credit cards, Google Pay, and Apple Pay, ensuring secure transactions.

It is your responsibility to keep your billing and account information, such as email addresses and credit card details, accurate and up to date.

Yes, you can request a cancellation or modification within 24 hours of placing the order. After this period, changes may not be possible.

Prices on our website include international shipping costs and taxes, but import fees and customs duties may apply depending on your country’s regulations.

We collect personal information like your device details and purchase information to process orders and improve user experience. For more details, see our Privacy Policy.

To return an item, you must initiate the return within 14 days of delivery. The product must be in like-new condition, and return shipping costs may apply.

Orders are processed within 1-2 business days and typically take 7-10 days for delivery within the United Kingdom.

If your order has not arrived within 15 days, please allow for an additional 5 days. After 20 days, if the order is still missing, we will issue a full refund.

If a product is defective or fails within 14 days of arrival, we will provide a free replacement or full refund after verification.

If your product arrives damaged, take photos or videos and contact our customer support. We will verify the damage and offer a replacement or refund.

We use various types of cookies to enhance your browsing experience, including functional, analytical, and marketing cookies. You can control these through your browser settings.

If you wish to delete your personal information, you can contact us, and we will process your request as outlined in our Privacy Policy.

Didn't find your answer?

Don't hestitate to contact us